🎓 educator +
📊 data analyst +
💻 web developer
I am currently a Data Analyst at National Debt Relief, LLC, where I develop interactive dashboards, build machine learning models, and create internal tools to streamline operations and enhance decision-making. My toolkit includes Excel, SQL, Python, and React.
I drive efficiency by identifying trends in agent and business KPIs and automating processes with innovative solutions.
Previously, I worked as an English Teacher and a Web Developer, honing my communication, problem-solving, and technical skills.
I hold certifications in Data Analysis, Web Development, and Education, which provide me with a versatile foundation to tackle analytical, technical, and collaborative challenges.
I love building things — whether it's insightful data analysis tools or engaging web applications. My passion lies in creating projects that are impactful, and sometimes, just plain fun. Some of my favorite projects include:
Predict clients' estimated Settlement In Full (SIF) percentages using machine learning. This tool leverages Python, Pandas and Machine Learning to identify trends and provide actionable insights for lowering settlement costs.
Analyze and visualize call center agent performance metrics with this data analysis tool. Built with Python, Excel, SQL, and Seaborn, it identifies trends, clusters agents by performance, and automates insights for managers.
Predict customer churn for subscription-based services using machine learning. This tool leverages Python, Pandas and Scikit-Learn to identify churn indicators, visualize trends, and provide actionable strategies for customer retention.
A React-based directory to help the Spanish-speaking community navigate the Bluesky ecosystem.
A React weather app with a twist — it serves up weather forecasts with matching GIFs! Powered by Firebase, Tenor's API, and OpenWeatherMap's API.
A React-based love letter to my country, sharing 20 compelling reasons to visit (and maybe move to) the Dominican Republic.
Let's keep it simple. You can reach out via email here.